How SMS consent works
AfterTone LLC, 280 Wild Olive Dr., Columbia, South Carolina 29229, manages the service for each customer business. Each approved customer uses its own customer-specific business identity, consent language, sender, and messaging configuration.
AfterTone sends a missed-call response only after the recipient makes an informed choice to receive it from the identified business. A missed call by itself is not treated as SMS consent, and the business cannot consent on behalf of the caller.
Telephone opt-in
In the approved telephone flow, the caller hears the business name, the service-message purpose, expected message frequency, a message-and-data-rate notice, STOP and HELP instructions, and where to review the SMS Terms and Privacy Policy before making a choice. The caller must take an affirmative action, such as pressing 1. Pressing 2 continues without texts.
Optional customer-specific website opt-in
This website method is not an active opt-in method for a customer campaign unless that customer has specifically enabled, reviewed, and registered it. When an approved website flow is used, the consent control must be optional and unchecked. It must identify the business and message purpose before submission, disclose message frequency and message/data rates, provide HELP and STOP instructions, and link directly to the SMS Terms and Privacy Policy. Consent is not a condition of purchase.
Consent evidence
The approved flow records the business identity, recipient number, consent method, disclosure version, date and time, and related call or form record. Consent applies only to the disclosed service-related message and related recipient-initiated conversation; it is not blanket consent for advertising or unrelated recurring texts.
Opt-out and help
Recipients may reply STOP, STOPALL, CANCEL, END, QUIT, UNSUBSCRIBE, REVOKE, or OPTOUT, or otherwise clearly ask us to stop. They may reply HELP or INFO or contact [email protected]. Clear opt-out requests are processed promptly and ordinary messages are suppressed.
Activation boundary
Each customer must use its true identity in every registration, sender, message, and consent flow. AfterTone manages the configuration as a service provider. Where provider or carrier registration is required, production SMS remains disabled until the applicable registration path is approved, the sender is associated, the runtime consent and opt-out behavior is tested, and the owner separately authorizes activation. Submission, payment, or an EIN does not itself constitute approval or activation.