Website care is more than paying for server space. Before signing, a business should know who owns the domain, what the provider monitors, which updates are included, and how the site can be moved later.
Separate the makeover from ongoing care
Confirm the one-time website scope, page count, content responsibilities, forms, external tools, custom domain, launch review, and price. List recurring services separately so neither side assumes a redesign includes unlimited future work.
Confirm domain and account ownership
The business should know where the domain is registered, whose account controls it, and which access the provider needs. Document renewal responsibility and the transfer path. A custom domain should not prevent the business from leaving.
Define hosting, protection, and monitoring
Ask whether managed hosting and SSL, backups, uptime, form and performance monitoring, security, and routine maintenance are included. Confirm how problems are reported, what recovery means, and whether third-party tools have separate fees.
Put updates, search upkeep, and exit terms in writing
Clarify reasonable minor content updates, exclusions, response process, sitemap and indexing upkeep, support, billing, cancellation, exports, and handoff. SiteCare Website Care is $79 per month with the first month included after a complete website project; it does not guarantee rankings, traffic, leads, or sales.