Nova AI receptionist
Nova uses natural voice to greet callers, answer business-specific questions, understand what they need, and move the call toward the right next action.
THE PRODUCT
When activated for a business, Nova can answer eligible unanswered calls by voice, handle common questions, capture lead details, check live calendar availability, book appointments, and fall back safely to voicemail when needed. The outcome stays connected to the AfterTone workspace.
Appointment confirmedTomorrow · 10:00 AM
Nova uses natural voice to greet callers, answer business-specific questions, understand what they need, and move the call toward the right next action.
Nova checks connected calendar availability, resolves requested dates and times, prevents conflicts, and can book confirmed appointments during the call.
If a caller is not ready to book, AfterTone can preserve the contact and service context so the business still has a qualified opportunity to follow up.
If Nova voice is unavailable, the recovery flow can fall back to voicemail instead of abandoning the caller. Voicemail and call outcomes remain visible to the business.
Calls, appointments, voicemail, calendar status, and owner notifications stay connected in one customer workspace, including appointment management and rescheduling.
Voice and messaging capabilities are enabled business by business. Production SMS remains locked until telecom registration, consent, sender association, and live testing requirements pass.
We will review your number, call-forwarding setup, calendar, business knowledge, and scheduling needs before activation.